Shipping policy

 

How much is standard shipping?

Standard shipping is $9.95 if your order is $79.95 or under.

What about free standard shipping and express shipping?

Standard shipping within Australia is FREE for all orders over $80.

Express shipping within Australia is $13.95. Orders sent via express shipping will be delivered within 2-3 business days within the Australia Post express post delivery network.

 

What other shipping options are available in Australia?

You also have the option of selecting postage features such as 'signature on delivery' &/or 'extra loss cover' at the checkout, these features can add extra security to your delivery.

 

Who do you send with?

We send with Australia Post.

 

Do you send Internationally?

Yes, we send out lots of International orders. If your country isn't available at the checkout and you would like to purchase an item, please contact us at team@hatlocker.com.au. Please ensure you are aware of any important taxes specific to your country prior to making a purchase, as these costs are the responsibility of the buyer.

 

What are the International shipping costs?

Here are some of the International shipping costs:

New Zealand (Standard International) = $14.95 AUD

Philippines (Standard International) = $19.95 AUD

Thailand (Standard International) = $19.95 AUD

Japan (Standard International) = $21.95 AUD

USA (Standard International) = $30.95 AUD

Canada (Standard International) = $24.95 AUD

United Kingdom (Standard International) = $29.95 AUD

 

~ Please note that your item may be subject to custom inspections and it is the responsibility of the customer to be aware of any import taxes specific to your country. Hat Locker will not pre-pay or refund any additional costs incurred once your item has left our care.

 

What payment options does Hat Locker offer?

There are a number of safe and secure payment options available; at the checkout, you can choose to pay using your Credit Card (MasterCard & VISA), your Paypal account, or with Afterpay.

 

How do you pack your hats & Pop! Vinyl?

All items purchased at Hat Locker are sent with care to ensure they arrive to you in perfect / brand new condition. Headwear items are placed in a poly-bag & sent in an appropriate size box. Pop! Vinyl items are bubble wrapped for extra protection and sent in a box marked fragile.

 

What is the order process?

Once you have completed your order you will receive a confirmation email to inform you that your order has been placed. After your order has been picked, packed and fulfilled with Australia Post you will receive a shipment notification & a tracking number for your parcel. We aim to process and ship all validated orders within 2 business days.